This privacy policy explains how Yalla Hub LTD (trading as “Communitea Cafe”) will use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information about you when you visit the site or place an order in our online shop. We also collect information when you voluntarily complete customer surveys, enter prize draws or competitions, provide feedback, post a testimonial, or contact us via our forms. Website usage information is collected using cookies.
The personal data we collect if you submit an order through our website, will be your payment data. All payment data is processed and stored by Stripe. You may find their privacy policy link here: https://stripe.com/gb/privacy
We automatically collect certain information when you visit, use or navigate the site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, country, location, information about how you use the site, and other technical information. This information is primarily needed to maintain the security and operation of our Site and for our internal analytics and reporting purposes.
How will we use the information about you?
We collect information about you to process your order, manage your account (if any) and, if you agree, to email you about other products and services we think may be of interest to you.
Some of the information we collect from you is collected and processed for the purpose of legal compliance, some to perform a contract with you, and some for the purposes of our legitimate business interests (subject to your rights), e.g. to analyse the use of our Website and services in order to continually improve our services.
Sharing Information
Communitea Cafe will not share your information for marketing purposes with any company.
We process your data using a third-party service provider if you process an order through our online shop.
Other third-party services include payment processing (Stripe), data analysis (Google Analytics), email delivery (Mailchimp). We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. We do not and will never share, sell, rent or trade any of your information with third parties for their promotional purposes.
Marketing
We may in the future like to send you information about products and services of ours which may be of interest to you. If you consent to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email hello@yallahub.co.uk.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email hello@yallahub.co.uk or write to us at the address below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Our website (www.communitea.co.uk) uses cookies to distinguish you from other users of our website. This helps us to provide you with the best experience when browsing through our website and also allows us to continue to improve it.
A “Cookie” is a small file of letters and numbers that we store on your browser or the hard drive of your computer (with your permission) either for only the duration of your visit (“session cookies”) or for a fixed period of time (“persistent cookies”). Cookies contain information that can later be read by a web server.
The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works.
The information is not personally identifiable and we only use it to help us improve services and to gain better understanding of your requirements and the kind of yummy treats and information you will need.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you are using your browser settings to block all cookies (including essential cookies) you may not be able to access all parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.
You can find more information about the individual cookies we use and the purposes for which we use them in the list below:
Google Cookies:
_utmc: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Expires at the end of the browser session.
_utmt: Used to throttle request rate. Expires in 10 min.
_utma: Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Expires 2 years from set/update
_utmz: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Expires 6 months from set/update.
_utmb: Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Expires 30 mins from set/update
_ga: Used to distinguish users. Expires in 2 years.
_gat: Used to throttle request rate. Expires in 10 min.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by emailing hello@yallahub.co.uk or in writing to:
Communitea Cafe
80 High Street
Croydon
SE25 6EA
